Shipping policy

SHIPPING POLICY

ORDER PROCESSING
Orders are processed within 1–3 business days after payment is confirmed. You will receive an email with tracking information once your order ships. Orders are not shipped or delivered on weekends or holidays.

SHIPPING TIMES
Estimated delivery time after processing for United States orders is 7–15 business days. Delivery estimates are not guaranteed. Some orders are fulfilled by overseas fulfillment partners, which can affect delivery windows. Total delivery time includes processing time plus shipping time.

SHIPPING RATE
Standard shipping is $8 per order. Any available promotions or alternative shipping options will be shown at checkout.

TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number by email. Please allow 2–5 business days for tracking information to update.

DELAYS
Shipments may be delayed by high demand, customs processing, weather, or carrier issues outside our control. If tracking has not updated for more than 10 business days or your order has not arrived within the estimated window, email support@bibkins.com.

WRONG ADDRESS
Please check your shipping address carefully before placing your order. Bibkins is not responsible for orders shipped to an incorrect address supplied by the customer. If you notice an error, email support@bibkins.com immediately. We will try to correct the address before the order is processed, but changes are not guaranteed.

LOST, STOLEN, OR DAMAGED PACKAGES
If your package appears lost, arrives damaged, or is marked delivered but cannot be found, contact support@bibkins.com with your order number so we can investigate with the carrier.

INTERNATIONAL ORDERS
If international shipping is available at checkout, customers are responsible for any import duties, taxes, or customs fees charged by the destination country.

QUESTIONS
Email support@bibkins.com.